PC Support : Tech Support hotlines are not easy work, you get calls from all sorts of idiotic users that apparently can't read a manual, or lack common sense. Here is a transcript of just one such case:Caller "Hello is this Packard Bell Tech support? "Tech "Yes how can I help you? "Caller "The cup holder on front of my computer broke off and it is still under warranty, how do I go about getting it fixed? " Tech "Excuse, you've stumped me. How did you get this cup holder, was it part of some promotion? "Caller "It came with the computer, I don't know of any promotion. "Tech "Does it have any markings on it, any names, any symbols? "Caller "Yes, it says 4X! "